Kent Town, SA
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Operating from Kent Town, South Australia, Northline is a licensed Australian customs brokerage. Core services include freight forwarding, warehousing, sea freight and supply chain, serving the mining sector. They service the ports of Sydney, Brisbane and Adelaide.
This is my second time using Northline service and I’m happy to say such a good customer service. I was concerned that my delivery wouldn’t arrived on time but thanks to Ivan service, everything went well and I had happily received my parcel. Excellent costumer service.
I had purchased an important piece of exercise equipment that needed to be delivered promptly. I contacted the service team at Northline and spoke to Anna who assisted me with my enquiry and situation. Anna didn't hesitate to answer my questions and went over and beyond in delivering a great service. Anna saved me over 4hrs of travelling time with her promptness and care.
Prompt delivery, Excellent customer service. We needed our freight delivered on a certain day for a conference and then picked up 2 days later. Customer service followed the freight to ensure it met with the delivery times and kept us updated. Very Confident sending time sensitive freight with Northline
It was my first time using Northline, and I was very impressed with their service. From the quotation to the prompt responses to my inquiries, they not only replied by email but also followed up with phone calls, which gave me great confidence when shipping my cargo. The shipment even arrived earlier than expected — truly an excellent service. Highly recommended!
Northline’s customer service has been excellent every time I’ve reached out. The team is friendly, professional, and quick to respond, which makes the whole experience smooth and stress-free. I’d especially like to mention Milan, who has been incredibly helpful on multiple occasions. He is always patient, kind, and truly puts in the effort to solve any issue. He always makes things easier everytime I call, and it really shows how much he cares about customers. It’s reassuring to know there’s someone like him on the team who genuinely cares about helping customers. Overall, I’m very happy with Northline’s service and grateful for Milan’s consistent support.
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