Bibra Lake, WA
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Operating from Bibra Lake, Western Australia, Colac is a licensed Australian customs brokerage. Core services include customs clearance, freight forwarding, air freight and import services, with a focus on food & beverage, automotive and machinery cargo. They service the ports of Melbourne, Fremantle and Perth.
What an absolute pleasure it was doing business with Universal Customs Brokers - Sharon and Emilio were complete professionals in this game. After waiting for more than 6 weeks for a quote from another company...one phone call to Sharon had the ball rolling and all the information I needed with in 48 hours - I was shipping to Croatia so not all mainstream and they still came back with all I needed. I proceeded to meet with Emilio and felt like I was definitely in safe hands with my personal effects and car being sent across the seas. Everything ran like clockwork and the packing was completed efficiently and effectively...everything found its place and barely a sheet of paper could be added in the end, but it all made it for the journey! :) I cannot recommend this Company and these people enough. Thank you - impressive, professional and friendly, the perfect combination. Warmest Janine
When our previously long-standing relationship with a customs broker came to an end, due to their being bought out by a faceless global corporation we looked around for another local company to which we could transfer our business. For many years now we have been dealing with UCB and are totally satisfied with our decision. Danny and his team have, on every occasion, provided impeccable service - prompt, reliable, knowledgeable, professional, easy to contact and always pleasant to deal with. That their charges are transparent and reasonable is the icing on the cake. Since we began importing in 1984 we have come to appreciate the infinite advantages of dealing with a local business and have no hesitation in recommending UCB to anyone looking for help in import/export matters. Thanks, Danny, and all at UCB.
The process for importing lab equipment into Australia was daunting. After much googling I found UCB and contacted them. After that, everything was so easy, they looked after everything. I just forwarded all the information that arrived form suppliers or shippers, I just forwarded to them and they arranged to delivery directly to our lab. So impressed with Danny and Sharon and cannot thank them enough. I have another delivery to come, and I am happy to leave it to them to make it happen with absolute confidence.
When you are importing a hand built pristine Bentley, the car you have wanted for so long, it is great to have a some like Emilio at U B managing every part of the process from picking the car up in HK to having it ready to pick up in Perth. All for a most reasonable fee. Great work UCB and special thanks to Emilio.
Mil and the team at Universal Customs Brokers made the importing of my camper stress free as they sorted all associated paperwork and costs. When it arrived we spent most of the day there unpacking and fitting the camper onto my truck and they were more helpful than i could have imagined, even gave me a call the next day to make sure i made it back safely. I highly recommend them and will not hesitate to use them in the future.
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