Do I need a customs broker for every import into Australia?

Formally, a licensed customs broker is required to lodge an import declaration for goods valued over AUD 1,000 (customs value). Below that threshold, goods generally clear through the simplified Informal Clearance Facility (ICF). However, even for lower-value shipments, a broker can help navigate biosecurity, prohibited goods, and GST obligations.

How long does customs clearance take in Australia?

Standard clearance through the Integrated Cargo System (ICS) typically takes 1-3 business days once documentation is complete. Goods flagged for DAFF biosecurity inspection or ABF examination may take longer. Your broker can expedite the process by ensuring documentation is correct before goods arrive.

What happens if my goods are held by the ABF?

The Australian Border Force may hold goods for examination, further documentation, or investigation. Common reasons include random compliance checks, incorrect tariff classification, suspected prohibited items, or biosecurity concerns. Your customs broker communicates with the ABF on your behalf, provides additional documentation, and works to secure release as quickly as possible.

What documents do I need for customs clearance in Australia?

At minimum, you need a commercial invoice, packing list, and bill of lading or air waybill. Depending on the goods, you may also need certificates of origin (for FTA claims), import permits (for food, animals, plants), DAFF documentation, and Safety Data Sheets for chemicals or dangerous goods. Your broker advises on the specific requirements for your shipment.

Customs Clearance Customs Brokers

211 Australian customs brokerages offer customs clearance services. Browse ABF-verified brokers, compare their credentials, and send a free enquiry to get started with customs clearance.

View with filters

Customs clearance is the process of getting goods through the Australian Border Force (ABF) so they can enter or leave the country. A licensed customs broker prepares and lodges import declarations through the Integrated Cargo System (ICS), calculates duties and GST, and ensures all regulatory requirements are met before goods are released from the port or airport.

In Australia, all imported goods with a customs value over AUD 1,000 require a formal import declaration. Your broker handles tariff classification under the Harmonized System, applies relevant free trade agreement concessions, and coordinates with agencies like the Department of Agriculture, Fisheries and Forestry (DAFF) when biosecurity inspections are required.

Choosing a broker with customs clearance experience means faster cargo release, fewer compliance errors, and reduced risk of penalties from the ABF. Brokers also manage duty refund claims, respond to ABF compliance audits, and advise on classification rulings that affect your landed costs.

20CUBE LOGISTICS PTY LTD

Fortitude Valley, QLD

5.0 (2)

Customs ClearanceFreight ForwardingDuty Drawback+8 more

Customs Clearance Customs Brokers

Frequently Asked Questions

Do I need a customs broker for every import into Australia?

How long does customs clearance take in Australia?

What happens if my goods are held by the ABF?

What documents do I need for customs clearance in Australia?

Related services